"How do I reset my password?"
Let Ivy walk your students through basic fixes, leaving the live support for when things get tough.
"My internet is not connecting."
With mobile responsive design, Ivy can be there for students through their phone if their computer goes down.
"Help, I need software."
Ivy can support faculty and students in acquiring software licenses and making purchases.
"My projector went down."
Ivy support is available immediately whenever help is needed, so the class isn't waiting while the instructor runs to find someone.